Frequently Asked Questions

You can check availability and book directly through the "Check Availability" bar on our homepage, or call us at +91 98765 43210 / email info@gghillstay.com and our team will confirm your booking.

Bookings cancelled at least 7 days before check-in receive a full refund. Cancellations within 7 days are subject to a one-night charge. No-shows are charged the full stay amount.

Yes, a 30% advance is required to confirm your booking. The remaining balance can be paid at check-in via cash, card, or UPI.

Yes, date changes are possible subject to room availability. Please contact us at least 48 hours in advance to request a change.

Check-in is from 12:00 PM and check-out is by 11:00 AM. Early check-in or late check-out can be arranged in advance, subject to availability.

Yes, complimentary breakfast is included with every booking. We also offer homemade lunch and dinner on request at an additional cost.

Yes, free Wi-Fi is available throughout the property, along with secure on-site parking for guests.

We currently do not accommodate pets, in order to maintain comfort and hygiene for all our guests. We appreciate your understanding.

We're approximately 3 km from Kodaikanal bus stand, about a 10-minute drive along the main ghat road.

Yes, pickups from the bus stand or nearby railway stations can be arranged in advance. Please mention this when you book.

Madurai Airport is the nearest, roughly 3 hours by road. Coimbatore Airport is a further alternative for wider flight options.

GG Hill Stay is a smoke-free property indoors. A designated outdoor area near the garden is available for guests who smoke.

Visitors are welcome during the day with prior notice to our front desk. Overnight guests must be registered and included in the booking.

Yes — the property has 24/7 front-desk support, secure entry, and well-lit common areas to ensure a safe stay for all guests.